This was one of the worst shopping experiences I have ever had.
The first pair of boxing gloves I received arrived with a tear and an extremely strong musty, mold-like smell. I contacted customer service and was sent a replacement.
Unfortunately, the replacement was in exactly the same condition—again damaged, with a tear and an even worse moldy, musty odor. It was completely unusable.
What makes this even more frustrating is the inconsistency of the customer service. When I reported the first defective item, I was not asked to return it, so after documenting everything with photos, I disposed of it because the smell was so bad that I could not keep it in my home.
Now, after sending me a second defective product, they suddenly demand a return. Their own instructions are inconsistent, and the customer is left dealing with the consequences of their repeated mistakes.
This entire process has dragged on for far too long. Instead of taking responsibility for sending defective products twice, they have made the refund process unnecessarily difficult.
I cannot recommend buying from this company. Receiving one defective product can happen, but receiving two in a row, combined with poor and inconsistent customer service, is simply unacceptable.
Avoid if you expect quality products and reliable customer support.
Wishlist 
